Understanding Robotic Process Automation — It's Future and Limitations

RPA & AI, are the same?

RPA is a software that copies human behavior or actions. It can automate tasks based on pre-defined rules, whereas AI is a broad term where a machine simulates human intelligence such as sensing things, making deductions, and communicate.

Source: https://giphy.com/gifs/korea-north-automation-CmFMWpEa4IFtS

AI-powered RPA

Artificial Intelligence is all about enabling machines to think or to make decisions on their own. RPA enables machines to perform repetitive tasks on their own without the need for human involvement. So, a mix of these two technologies will open a wide range of possibilities for businesses. AI-powered RPA can automate tedious tasks such as verifying the authenticity of signatures in bank cheques, information retrieval from photographed documents, invoice processing, etc.

Automating Customer Service

By embracing Robotic Process Automation, your business can create a much more rewarding experience for your customers. From increased speed in handling customer queries to personalized customer support, RPA can make a real difference to how your business serves its customers.

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Accubits Technologies Inc

Accubits Technologies Inc

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Accubits Technologies is an enterprise solutions development company focusing on AI and Blockchain technologies, based in Virginia, USA. https://accubits.com/